Lucky Scooters FAQs

Lucky Sponsorship Questions
Product Questions
Online Site Questions


Lucky Scooters Sponsorship Information

Q. How do I get sponsored by Lucky?
A."We're always on the lookout for the best riders out there to expand the sport, ride our products and wear our gear. Start by sending an email and great edit! to sponsorship@luckyscoot.com

Q. Do I need to use Lucky parts for the sponsorship edit?
A. You don't need to be riding Lucky parts in your sponsorship edit. We mostly look for style and flare and someone who can represent the Lucky brand positively. Shows us your best stuff!

Q. How long is typical sponsorship video?
A. A typical sponsorship video is between 2 and 4 minutes, although if you feel you need more time to show us your skills that’s perfectly fine!

Q.What tricks must I be able to land to become a sponsored rider?
A. There are no set tricks that need to be landed to get sponsored. We mostly look for style and flare and someone who can represent the Lucky brand positively. 

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Lucky Scooters Product Questions

Q. How long will my custom bars take to process?
A. There are many variables when you place an order. Our shipping department ships Monday through Friday and has 24 to 48 hours to process and ship the order. Although it may take longer than 48 hours on rare occasions. If your bar is over 22"" it takes a little longer to process your order. Our expert needs to prep, cut, slot, drill, clear coat each of the +22" sizes.

Q. How often do you come out with new models of old products or completely new products?
A. We try to stay on the cutting edge of scooter design. Our design department is always working on something new, although there is no set release date each year for new products. Once something has been run through research and development, we will make it available to the public. Our Facebook page is a great way to see what we are working on or what might be coming out soon!

Q. Can I get a copy of the Lucky Rider Manuals and see some product videos?
A. You can get a copy of your Lucky Scooters rider manual here Download Link.

Q. Glossary of Scooter Terms

Glossary Terms
Deck The Base of the scooter in which all parts attach to
Headtube Attached to the base, its purpose is to hold the headset bars and fork. 
Headset Is the set of components on a scooter that provides a rotatable interface between the fork and the head tube. The two types headsets are threaded and threadless.
Fork Component that is inserted into the headset and used to mount the bars and also the front wheel.
Threaded Fork Term referring to a type of fork or headset in which a large diameter nut threads on the top tube of fork compressing the headset components to enable proper rotation of the fork in the headset.
Threadless Fork Term referring to a type of fork or headset in which a compression system (ICS, HIC) is need to compress the headset components to enable proper rotation of the fork in the headset. 
Starnut A flanged spring steel nut that seats in the fork or bars allowing the connection of a compression system. 
HIC Hidden Internal Compression. a shim that is slipped over the top of the fork, a bolt is inserted into the top of the shim, the bolt threads into the starnut contained inside the top tube of the fork, the bolt is tightened to compress the headset components allowing fork rotation. 
ICS Inverted Compression System. Uses a 200mm bolt insetered into the base of the fork tube, the bolt then threads into a starnut contained in the base of a standard diameter bar (1 ¼’) enabling proper rotation of the headset components.
SCS Standard Compression System. A one piece bar clamp and compression system, an elongated clamp is slipped over the top tube of the fork, a top cap and bolt is then inserted into the top of the clamp, the bolt threads into the starnut contained inside the top tube of the fork, allowing fork rotation. 
Bars Chromoly tubes in various lengths and widths welded together to create a stylish control device used for steering, spinning and lifting the scooter. 
Oversized Bar Common name for a bar with a 1 3/8” down tube, the cross bar is 7/8”
Standard Bar Common name for a bar with a 1 1/4’ down tube, the cross bar is 7/8”.
Clamp Available in standard and oversize, used on the base of the bars after installing onto the fork the clamp uses bolts to pinch the bars and put pressure on the fork, allowing proper steering control.
Grips Various shaped rubber material applied onto the end of the cross bar to provide style, control while reducing vibration and hand fatigue. 
Bar Wrap A printed or colored sticky back vinyl product,that is cut and applied to bars allowing a custom look for the scooter. 
Wheel A core surrounded by urethane, common sizes are 100mm and 110mm diameter; durometer ranges from A30 (soft) to D100 (hard), rebound is also important, more rebound carries more energy and is faster but you lose traction.
Wheel Bearings Two bearings that are pressed into the wheels core, one on each side with a spacer in between, the spacer prevents the bearings from being pushed into the wheel core upsetting the proper alignment of the bearings and axle.
ABEC There are five classes from largest to smallest tolerances: 1, 3, 5, 7, and 9, the higher the number the greater the speed capabilities, The ABEC rating does not specify other critical factors, such as smoothness, ball precision or quality/type of steel used. most common are the abec 5 
Brake A foot controlled device bolted to the back of the deck used to control and stop the scooter.  
Brake Spring A small spring installed with a spring type brake that allows the brake to return to its operating position after application.
Axle Machined hardware used to install the rear wheel into the deck and the front wheel into the fork.
Pegs Attached to the fork and rear of the deck with longer axles, used to grind and stall on various objects.
Deck Spacers Installed on each side of the rear wheel, deck spacers are designed to center the rear wheel in the deck.
Grip Tape An abrasive material with an adhesive on the back designed to be installed on the top surface of the deck to give a rider maximum foot control. 
Complete Fully built and fully assembled scooter. 
Graphics Design’s that make the scooter stand out. 
Wheelbase Distance in between the front and rear wheels. 
Hardware Miscellaneous pieces used to fasten or affix the scooter.

 

Q. Can you compare all of your Complete Scooters?

Q. Do your forks fit on a Razor Pro model headtube?

A. Yes, all of our forks will fit in the Razor Pro Model and Ultra Pro Model Headtube and they will fit any other standard 1 1/8" headtube as well. You need to use a bearing race with our forks, we will not guarantee the fit without the use of a bearing race. 

Q. How do you install a bar wrap?
A. We get a lot of emails regarding instructions on how to install a bar wrap the right way. To start make sure the wrap and scooter are at a warm temperature, not hot. It needs to be warm enough to make the wrap easy to handle. You will need something to make a patten of your bar. Trim a pattern to fit the upright first then the crossbar. You don't need wrap to go under your grips.
Transfer the pattern to the back of the wrap and cut out with scissors. Start at the top of the upright portion and peel the backing down and slowly apply to the tube, working down and around the tubing and smooth out any air bubbles with your thumbs.
Place the crossbar piece centered and work it out and around the tube peeling the backing as you go. Again smooth any air pockets as you go. Patience is the key.

Q. Threaded vs Threadless forks
A. Threaded forks have been around ever since Razor started making scooters. The downside with threaded forks is that because of the threads in the top tube, the thickness is actually greatly reduced. Making threaded forks much more likely to break in between where the threads are. The upside though is that you can easily assemble and use you current Razor Pro Model Headset and Bars.  Our threaded forks though are made with a much thicker top tube than the stock Razor Pro Model Fork which greatly increases the strength and durability.

Now you might just be thinking why not get a threadless fork then? Well the difference is instead of buying just a threaded fork, when you buy a threadless fork you also have to buy a threadless headset and a compression system like ICS, SCS, and HIC. Although it is considerably more expensive almost all riders these days ride a threadless fork because of the option of buying a much smoother and stronger headset and a nicer compression system vs. using threaded compression

Q. Are your Lucky Bars threaded?
A. No, our bars have no threads on the inside. Almost all aftermarket bars do not have threads anymore. Even the newest Razor Pro Model Bars no longer have threads on the inside. But don’t worry they will still work just fine. All you have to do is clamp the bars with a clamp and you are good to go!

Q. How do you install Scooter grips?
A. We get a lot of emails regarding instructions on how to install scooter grips the right way. To start make sure the grips and scooter are room temperature.

  • Clean bar with soap/water bar thoroughly! Don't leave handlebars soapy or wet.
  • Apply a squirt of hairspray or hand sanitizer inside the grip.
  • Get the excess hairspray out by flinging the grip while still in your hand.
  • Push the new grip onto the bar. Use more hairspray if necessary. Don't stop pushing until the grip is all the way on.
  • Make sure they are where you want them because when the hair spray or soap dries, they will not move.
  • Let dry for a couple of hours

Q.How wide should I get my bars?
A. Most riders recommend that you should use about the same width that your shoulders are as your width for your bars. This is so your arms reach straight down to help give you as much strength, support, and ease of riding possible. 20 high x 18 wide is very popular and is 22x18.

Q. If I need SCS, How should I order my bars?
A. The SCS accounts for 2" inches of total bar height, so if the rider needs 22" bar height, order 24".

Q. What are your parts made out of?
A. Almost all of our parts are made from 6061 Aircraft Grade Aluminum or 4130 Chromoly Steel. We use aluminum because is great to work with and is very strong and looks great, we use steel because for the price it can't be beat.

Q. What do I need to keep my Lucky Scooter maintained?
A. Lucky Pro Blake Bailor will help you out. He does the following:

  • Make sure that your compression system is tight.
  • Always tighten axle bolts before each ride.
  • For maximum grip, keep your grip tape clean
  • Make sure the bar clamp is tight.
  • Keep bearings lubricated and dirt free.
  • If a bolt is stripped (bolts will strip), get it replaced before it is unable to be removed.
  • Always check deck bolt to assure that it is tightened down.

Q. What is the headtube angle on the Lucky Evo2, Clover, Strata and Crew?
A. The headtube angle on the EVO2 complete is 82 degrees. The headtube angle on the Crew, Strata and Clover is 82.5 degrees

Q. Which axle do I need for the Lucky Pegs?
A. All of our pegs are compatible with different forks and decks. The important part of deciding on a peg will be which axle to pick for your scooter.  All orders will come with axle spacers if needed.

  • If you have a Lucky SMX fork, you will need to choose the SMX front axle, which is 4"" length, 5/16"" Diameter
  • If you have a Lucky LS fork, you will need to choose the LS/ Razor front axle- 2 3/4"" length, 5/16"" Diameter
  • For the rear axle most scooters, like our EVO2 deck,  use the Std rear axle bolt- 4"" length, 5/16"" Diameter.  Our new Motion and Stinger decks use a rear axle bolt- 3"" length, 5/16"" Diameter

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Online, order and shipping questions

 Q. Is Emailing or calling customer service better?
A. Every weekday morning we check our email and voice mail. It is completely up to you if you want to call or email, response time will be about the same. You can also always hit us up on our website or on Our Facebook! Page

Q. How do I return or exchange my order?
A. If you have an order you wish to return or exchange please read our customer care information page here.

Q. Can you return SCS bars?
A. Bars that are cut for SCS compression systems are considered a custom sized bar. These bars will not be eligible for a return even if in new condition. Contact customer service if you have any further questions.

Q. My item was damaged in shipping what do I do?
A. If you receive a damaged item in your order, please send an email to customer service (info@luckyscoot.com) or fill out this form. You will receive a reply within 24 hours, Monday through Friday.

Q. I did not see any security certificates at check out. How is your site protected?
A. We have a Thawte SSL certificate and the cart only allows checkout in HTTPS mode.

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Need help with your order?

Email info@luckyscoot.com
or call us @ 1-(866) 294-8669 9AM to 5PM PST